Managing teams in the modern workplace requires a nuanced understanding of both digital tools and human interaction. As we navigate this evolving landscape, it’s crucial for managers to adapt and lead with empathy, transparency, and foresight. Here are some key do's and don'ts for managers to consider in today's digital work environment as key leadership skills.
Do: Embrace Generative AI
Generative AI tools, such as Copilot and ChatGPT, offer incredible potential to enhance productivity and innovation within your team. As a leader, it’s essential to lead by example and provide clear guidance on using these tools effectively. Don’t assume that your employees are not already utilizing AI. According to the 2024 Work Trend Index Report, 75% of global knowledge workers are already using AI at work. Since Microsoft rolled out Microsoft 365 Copilot Chat to all enterprise users with a Microsoft 365 license, adopting generative AI is more about decision-making rather than budget or information security concerns. Also, it is imperative that you combine the rollout of digital tools with opportunities for continuous learning. See Storyals Copilot Kick-Start program and course Explore new possibilities with Copilot.
Don't: Assume one setup works for everyone
Recently, “back-to-office” mandates are being implemented in more and more organizations. Many managers suffer from “Productivity Paranoia,” where they doubt whether their employees are productive enough when working remotely. According to the same report, Work Trend Index, 87% of employees believe they are productive at work in a hybrid setting, but only 12% of leaders have confidence that their employees are productive when not in the office. Flexibility is key in today’s work environment. Some may thrive in a home office, while others may prefer a hybrid or fully in-office arrangement. Understanding that different employees have different needs and preferences when it comes to their work setup is key for attracting the best talent, keeping the top performers, and delivering the best results over time.
Do: Foster transparent communication
Successful managers in the modern workplace understand the power of transparent communication. They recognize that traditional email, where people are often put on cc and communication is out of context, is not effective. Similarly, various 1-1 or group chats can lead to information being siloed and inaccessible to the broader team. Instead, setting up and supporting channels for effective and transparent communication is key. Whether it's through Slack or Teams channels, these platforms allow for open discussions, easy access to information, and a more collaborative environment. By fostering transparent communication, managers can ensure that everyone is on the same page, which ultimately leads to a more cohesive and productive team. To learn more about how to set up a good structure, see our course, Enhance teamwork.
Don’t: Accept inefficient meetings
In today's modern workplace, successful managers should not accept inefficient meetings. We spend a significant amount of time in online meetings, so it's essential to make them worthwhile! Managers need to respect, that people have different preferences for how to engage, but there are various tools available to ensure everyone can participate - cameras, avatars, reactions, and chat. With the latest advancements in technology, you can drastically enhance the effectiveness of online meetings with transcripts, AI-generated notes, digital whiteboards, and action tracking. As a manager, it's crucial to know how to lead effective meetings online and you should demand that your team members are actively participating. See our course Lead engaging meetings online.
Do: Prioritize wellbeing and in-person activities
While digital tools empower us to excel in our work, the importance of in-person interactions cannot be overstated to boost employee engagement. Organize regular in-person meetings, team-building activities, and social events to strengthen team bonds and workplace culture. Prioritizing employee wellbeing through initiatives that promote physical and mental health will lead to a more motivated and engaged workforce. Additionally, use surveys or polls to gather feedback from your team on their preferences and needs, ensuring that your initiatives are effective and well-received. Encourage breaks, promote a healthy work-life balance, and remember to have fun together!
Conclusion
Ultimately, the path to successful leadership in today’s modern workplace lies in embracing change, understanding your team's unique needs, continuously learning, and finding the right balance between technology and human interaction.